Service & maintenance
Preventative Maintenance
No Fear Security offer a tailored service and support contract that meets each customers individual requirements.We have the experience and coverage to service and maintain electronic security systems ; this is achieved through our network of offices Australia wide.We currently provide a range of service and support contracts to our existing customers, some of the key benefits of the contacts we are offer are listed below.- Access to the 24 hour service support line
- Technicians trained to factory level on key products
- Guaranteed response times to attend site and complete fix on faults
- Stock holding of spare parts
- Remote assistance and configuration (restitutions apply)
- Planned preventive maintenance inspection
- Software upgrades and patch updates
Our existing customer base enjoy the advantage of guaranteed response times to service calls, fixed and discounted labour rates and also single point call logging.
Single point call logging Use our one point of contact system for your service calls and we manage the whole process on your behalf while keeping you updated on any developments.
Allowing No Fear Security to manage, service and maintain disciplines within your security system will provide a more efficient delivery of service and a cleaner reporting chain.
No Fear Security are currently providing several of our key clients with service support, covering areas including, preventive maintenance and reactive service calls to key products.
Some of the products that we currently maintain under our single point call logging contract are as follows.Access Control Systems
- CCTV Systems
- Intercom / help point systems
- Intruder detection systems (internal)
- External perimeter detection systems
- Automated car park barriers and speed gates
- Turnstiles and pass gates
- ID card printer maintenance
